On-Demand Services
On-Demand Services are services that we provide businesses that do not want a monthly service contract. If your business is small like most of our clients then a monthly service contract may not be right for you. Many other IT Services companies only offer monthly service contracts but we understand the needs of small businesses and realize that they may not be able to afford or really need a monthly service contract but they do require IT help when problems happen. So we offer On-Demand services specifically for when problems happen and need to get fixed or projects need to get done quickly.
With On-Demand Services and IT Support from Simpletek, you can expect prompt and courteous service at a reasonable price.
Here is a list of some of the On-Demand services we offer:
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Microsoft Office 365 Setup/Security Services/Management
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Consulting / Projects
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Networking / Firewall setup
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Intrusion detection & prevention systems
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Data backup services
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Software/Hardware setup
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Email encryption solutions
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Laptop encryption services
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Virus & Spyware removal
Technology Assessment
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What Our Clients Are Saying:
Simpletek has taken care of our office IT for the past 8 years. Jerry maintains our work & home computers. We rarely have problems but when we do, he quickly responds to the inquiry or job to get the issue resolved promptly. I am not the most computer savvy person, so when my computer went down I really had no clue what to do. Jerry came out to my office a few hours after I called and not only fixed my computer but also showed me how to scan documents using a new printer. I would recommend Simpletek to anyone, especially other small businesses like ours..
Joan Hegarty Hegarty Plumbing & Heating, Inc. December 1, 2014
My computer got infected with the Cryptolocker virus which made all my programs and files inaccessible to me unless I paid out a “ransom” fee. I had many important business and personal files on the computer as well as invaluable pictures that I was not ready nor prepared to lose. Feeling completely hopeless and on the verge of considering paying the requested ransom, I reached out to Jerry Forde owner of Simpletek. Jerry put my worries to ease and worked non-stop until he was able to wipe my computer clean of the virus and was able to restore my old back-up files so I did not lose a thing. In addition, he loaded my computer with up-to-date anti-virus software to make sure I was protected from any future infections. Jerry’s professionalism and dedication to solving my computer nightmare was outstanding and I will be forever grateful for his help.
Jennifer Amate Dennis & Associates, P.C. December 1, 2014
ControlPoint Technologies has contracted Simpletek for over 15 years and has received a high level of expertise and responsiveness. Our business is dependent upon computer network reliability for business operations and Simpletek has worked to maintain an extremely high system availability and provides great service to our employees. We are extremely pleased with the service and confident in the results.
Michael Kelly, Principal ControlPoint Technologies Inc. January 5, 2015
We are a small South Shore Property Management Company that has used the services of Simpletek for over 12 years, and we couldn’t be happier with the services we’ve received. The Simpletek team and the owner Jerry is very knowledgeable, professional and provides top quality services. When we’ve had a computer problem, they respond quickly and are usually able to resolve the problem by remotely logging into our computers. Engaging their monthly maintenance services has proven to be an effective business tool. I would highly recommend Simpletek to everyone.
Luanne J. Lazzaro, Vice President Rader Properties, Inc. November 3, 2014
I switched over to Jerry at Simpletek 10 years ago and could not be more pleased with my decision. His prices are reasonable and his service is outstanding. Like most small business owners, if my computers go down my income goes down. I need someone who will respond my calls and give me straight answers on how to fix my system. With Simpletek, if I run into a problem, day or night, I know Jerry will call me back quickly (even on weekends which is unheard of) and the problem will be diagnosed, explained and resolved in short order. If you have had enough of slow response times and haphazard repairs, make the move to Simpletek. You will be glad that you did.
Christopher Belezos Law Office Of Christopher P. Belezos January 5, 2015